Table of Contents:
- What is Ortho opinion?
- Who should avail this service?
- Is it confidential?
- Who are the specialist doctors?
- Would my doctor get offended if I use this service?
- How much time will it take?
- How should I send my radiographs/MRI/diagnostic investigations?
- What if I have further doubts on the opinion?
- Is my payment secure and safe?
- There are still things that I do not understand, what should I do?
What is Ortho opinion?
Ortho opinion is about providing e consultation to patients and relatives who need information about their disease or when they are in doubt or are not satisfied with current treatment protocol. Often it also involves reassuring the patients that their treatment is going on the correct line.
Who should avail this service?
If you are a patient suffering from a health disorder which you would like to learn more about? If you are a relative/Family member or an individual who would like to learn basic information of medical problem or subject. It can help provide an insight into what to expect, when to expect it and what to do?
Often it can be just few simple questions - questions that’s been in the back of your mind for quite a while, questions that you forgot to ask your physician during your last visit, questions that at the time of consultation that you did not think important enough to ask, or were too embarrassed/afraid to ask. Ortho opinion will attempt to answer your queries.
Is it confidential?
Ortho opinion is committed to the highest possible level of privacy for visitors to our web site. The information that is collected is stored in physical and electronic locations that are separate from our operational servers. These files are only accessible by authorized personnel. These staff members are required to sign confidentiality agreements and use the highest level of encryption technology when performing file maintenance. Any staff member who would violate our internal policies regarding safeguards on handling personal information is subject to immediate dismissal and potential criminal liability.
We also do not share specific information with any outside party. The information may, however be shared amongst a group of professionals in the event if they want to have a discussion regarding your case.
Who are the specialist doctors?
The teams of doctors at Ortho opinion are well qualified, having trained at various places of repute both in India and abroad. To know the team of physicians click on team on main menu.
Will my doctor get offended if I use this service?
Seeking a second opinion does not mean that you do not trust your doctor, in fact most doctors expect their patient to seek other opinions and many a times encourage them to do so.
How much time will the whole process take?
Ortho opinion team will review the file and develop a consultation report within three working days. This will then be transmitted to the concerned physician for his opinion. The team will work to ensure the speediest return of consultation file but in view of the varied nature of problems (some of which may require some detailed discussions among specialists), a specified time frame cannot be imposed on the process.
How should I send my radiographs/MRI/diagnostic investigations?
The radiographs/MRI/CT scan/Lab investigations can be scanned or digitally photographed. This can be stored on your computer hard disk or any other storage device and can then be uploaded using the interactive online system. Alternatively you can email them separately quoting the unique ID no that is generated after you have filled up the form. We request you to upload only high quality images to ensure accurate analysis of the same.
What if I have further doubts on the opinion?
In case you have any specific doubts about the advised offered, you can revert back to us with regards to the same. We will try to answer your queries as diligently as possible.
Is my payment secure and safe?
Yes. PayPal uses industry-standard Secure Socket Layer (SSL) encryption technology to help ensure security for your online orders. All credit card numbers and order information are protected by SSL technology.
There are still things that I do not understand, what should I do?
You can email us at ortho.opinion@gmail.com and we will revert back to you.